The fastest way to stop AARP mail is to call their Member Services line at 1-888-687-2277 and ask them to remove your name from their mailing list

AARP sends mail to members and non-members alike — membership cards, renewal notices, magazines, and promotional offers. If you want the mail to stop, you need to contact AARP directly and request removal from their mailing list. A phone call is the quickest method because a representative can process the request when ready and confirm it on the spot.

You can also submit a written request by mail or use AARP's online contact form, but these take longer to process — typically two to four weeks. The phone line is open Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, and Saturday 9 a.m. to 5:30 p.m. Eastern Time.

Key Takeaways

  • Call AARP Member Services at 1-888-687-2277 to stop mail when ready; a representative will remove you from the mailing list on the phone.
  • Have your name and address ready when you call, and ask the representative to confirm the request in writing if you want documentation.
  • If you are a member, stopping mail may affect renewal notices and membership communications, so confirm what types of mail will stop.
  • Written requests by mail or online form take two to four weeks to process, so use the phone line if you need faster results.
  • AARP may continue to send mail if your address is listed under a different name or spelling; provide all variations you have received.

What information you need before you call

Have your full name, current address, and any previous addresses on file with AARP ready when you call. If you have received mail under more than one name or spelling — for example, "John Smith" and "J. Smith" — mention all of them. AARP's database may have your name recorded in different ways, and you want all versions removed from their mailing list.

If you are a current AARP member, have your membership number available. It appears on your membership card and on any mail you have received from AARP. This helps the representative locate your account quickly and understand whether you want to stop all mail or only promotional mail while keeping membership communications.

Stopping mail without canceling your membership

If you are an AARP member and want to keep your membership but stop receiving mail, tell the representative that you want to opt out of their mailing list while remaining a member. AARP will then stop sending you promotional materials and magazines, but you may still receive critical notices about membership renewal, changes to benefits, or account issues.

Ask the representative to clarify which types of mail will continue. Some members want to stop magazines and offers but keep renewal notices. Others want to stop everything except legal or account-related mail. The representative can explain what AARP considers essential communications that they cannot stop.

Mailing a written request

If you prefer to send a written request, mail a letter to AARP's address with your name, address, and a clear statement that you want to be removed from their mailing list. You can find AARP's current mailing address on their website or by calling Member Services. Include any previous addresses you have lived at if you have received mail at multiple locations.

Keep a copy of your letter for your records. Written requests typically take two to four weeks to process, and AARP may send you one or two more pieces of mail before your request is fully processed. If mail continues after four weeks, call Member Services again with the date you mailed your request.

Using AARP's online contact form

AARP's website has a contact form where you can submit a request to stop mail. Go to AARP.org, look for the "Contact Us" link, and select the option for mailing list removal or member services. Fill in your name, address, and a message stating that you want to be removed from their mailing list.

Online requests go into the same queue as written mail and take two to four weeks to process. You will not receive when ready confirmation the way you would on a phone call. If you need faster results or want to confirm the request was received, the phone line remains your best option.

What to do if mail continues after you request removal

If you continue to receive AARP mail after requesting removal, call Member Services again and reference the date of your first request. Mail may continue briefly while the request processes through their system, but if you receive mail more than four weeks after your request, ask the representative to escalate the issue or place a note on your account.

If your address is listed under a variation of your name that you did not mention in your first request, AARP's system may still send mail to that version. For example, if you requested removal for "John Smith" but AARP also has "Jonathan Smith" on file at the same address, mail may continue to that name. Provide all name variations you have seen on mail.

Stopping mail from AARP before you become a member

AARP sends promotional mail to people who are not yet members, often starting around age 50. If you receive AARP mail and have never joined, you can still call Member Services at 1-888-687-2277 and ask to be removed from their mailing list. You do not need a membership number — just your name and address.

You can also use the online contact form or send a written request using the same process. Tell AARP you are not a member and want to stop receiving promotional mail. Processing times are the same as for members: phone calls are when ready, while written or online requests take two to four weeks.

Frequently Asked Questions

Will stopping mail affect my AARP membership or benefits?

Stopping mail will not cancel your membership or affect your benefits if you are a member. AARP will straightforward remove you from their mailing list. You can still access your membership online and use any benefits you have. If you want to cancel your membership entirely, that is a separate request you would need to make.

Can I stop only certain types of mail, like magazines, but keep other mail?

Yes. When you call, tell the representative which types of mail you want to stop — for example, magazines and promotional offers — and ask which communications AARP considers essential and cannot stop. The representative can adjust your preferences to match what you want to receive.

How long does it take to stop receiving mail after I request removal?

If you call Member Services, the request is processed when ready and you should see results within one to two weeks as mail already in the system is filtered out. Written or online requests take two to four weeks. You may receive one or two more pieces of mail while the request is being processed.

What if I moved and AARP is still sending mail to my old address?

When you call, provide both your old address and your new address. Tell the representative that AARP is sending mail to your previous location and you want removal from both addresses. This prevents mail from continuing to arrive at your old address, where it may be opened by the new resident or returned to AARP.

Do I need to provide my membership number to stop mail?

No. Your name and address are enough to stop mail. A membership number helps the representative find your account faster, but it is not required. If you do not have your membership number, just provide your full name and current address.