What roadside service AARP offers

AARP does not operate its own roadside service. Instead, AARP members can purchase roadside information through partnerships with third-party providers. The main option is AARP Roadside information, which is underwritten by Better World Club and available to members at a discounted rate.

This service covers towing, lockout information, fuel delivery, battery service, and flat tire changes. You pay a separate annual fee — not included in your AARP membership — to set up the coverage. The cost and exact benefits depend on which plan level you choose.

AARP also partners with roadside information providers through its auto insurance program. If you purchase an AARP auto insurance policy, you may have roadside information bundled in or available as an add-on, depending on your state and the specific policy.

Key Takeaways

  • AARP Roadside information is a separate paid service, not included in your AARP membership fee.
  • The service covers towing up to a certain distance, lockouts, fuel delivery, battery service, and flat tire changes.
  • You can also get roadside information through an AARP auto insurance policy if you purchase one.
  • You will need to enroll in the service and pay the annual fee before you can use it.

How AARP Roadside information works when you need it

When you break down or lock yourself out of your car, you call the roadside information number on your membership card or policy documents. A dispatcher will ask your location and the nature of the problem, then send a service provider to help you.

For towing, the service covers a set distance — commonly 100 miles, though this varies by plan. If you need to go farther, you typically pay the difference. For other services like lockouts or battery jumps, the provider comes to your location and handles the work on the spot.

Response time depends on your location and the availability of service providers in your area. Rural areas may have longer wait times than cities. The service operates 24 hours a day, 7 days a week.

Cost of AARP Roadside information

AARP Roadside information pricing varies depending on the plan you choose. Basic plans typically cost less than premium plans that offer longer towing distances or additional services. You pay an annual fee, usually charged once a year or broken into monthly payments.

The exact cost depends on factors like your location, the coverage level you select, and any current promotions AARP is running. You can view current pricing and plan options on the AARP website or by calling AARP directly.

If you have an AARP auto insurance policy, roadside information may be included at no extra cost or available as a low-cost add-on. Check your policy documents or contact your insurance agent to see what is covered under your specific plan.

Comparing AARP roadside service to other options

Other roadside information providers include AAA, which offers similar services and often has lower costs for some members. AAA membership includes roadside information as part of the package, whereas AARP roadside information is a separate purchase.

Some credit card companies offer roadside information as a cardholder benefit at no extra cost. Your auto insurance policy may also include roadside information — many insurers bundle it in or offer it cheaply as an add-on.

If you drive infrequently or have a newer car still under warranty, you may not need a separate roadside service at all. Many vehicle manufacturers include roadside information for a set number of years or miles as part of the warranty.

How to enroll in AARP Roadside information

To enroll, visit the AARP website and navigate to the roadside information section, or call AARP directly at the number on your membership card. You will need to provide your AARP membership number and vehicle information.

You can choose your coverage level and decide whether to pay annually or monthly. Once you enroll and your payment is processed, you will receive a membership card or digital access to your roadside information account with the phone number to call in an emergency.

Keep the roadside information phone number in your car or stored in your phone. Some members take a photo of their membership card to have the number readily available.

What is not covered by AARP Roadside information

AARP Roadside information does not cover mechanical repairs beyond basic roadside help. If your car needs parts replaced or extensive work, you will need to pay a mechanic separately or use your auto insurance coverage if you have collision or comprehensive insurance.

The service also does not cover towing if your car was damaged in an accident — that falls under your auto insurance collision coverage. Roadside information is meant for breakdowns, lockouts, and other non-accident emergencies.

If you run out of gas or need fuel delivery, most plans cover this, but some basic plans may not. Check your specific plan details to see what is included.

Frequently Asked Questions

Does AARP membership automatically include roadside information?

No. AARP membership does not include roadside information. You must purchase it separately as an add-on service. However, if you buy an AARP auto insurance policy, roadside information may be included or available as an inexpensive add-on depending on your state and policy type.

How far will AARP tow my car?

Most AARP Roadside information plans cover towing up to 100 miles, though some plans may offer different distances. Check your plan documents or call the roadside information number to confirm your specific towing limit before you need it.

What if I am stranded in a remote area?

Roadside information operates nationwide, but response times in remote areas can be longer than in cities. Call the roadside information number as soon as you realize you need help. The dispatcher will send the nearest available provider and give you an estimated arrival time.

Can I use AARP Roadside information if I am driving someone else's car?

This depends on your specific plan. Some plans cover you as the member regardless of which vehicle you are driving, while others cover only the vehicle listed on your account. Check your plan details or call customer service before you need help to understand your coverage.

What should I do if the roadside service provider does not show up?

Call the roadside information number back and report the no-show. The dispatcher can send another provider or work with you to find a solution. Keep a record of the time you called and the names of anyone you spoke with in case you need to file a complaint later.